SMS Terms and Conditions

Effective September 1, 2026

About this program

Art Delivery Service NM, LLC ("ADS", "we", "us") operates a shipment notification text messaging program. If you have consented to receive them, we send text messages about the status of artwork we are transporting for you — including pickup confirmation, estimated delivery windows, delivery attempts, and completed delivery.

This is a transactional notification service. We do not send marketing or promotional text messages through this program.

How you opt in

You are enrolled only if you provide your mobile number and give consent, in one of these ways:

• By providing your mobile number and agreeing to notifications when booking a shipment with ADS
• By signing an ADS Shipping Bill that includes consent to shipment notifications
• By purchasing our shipment tracking service and supplying a mobile number for that purpose

We do not add numbers to this program from any other source, and we do not purchase or import mobile numbers from third parties.

Message frequency

Message frequency varies by shipment. A typical tracked shipment receives between three and eight messages over the life of that shipment. You will not receive messages when you have no active shipment with us.

Cost

Message and data rates may apply.

ADS does not charge for the text messages themselves. Charges for our shipment tracking service, where applicable, are shown on your quote.

How to stop receiving messages

You can cancel the SMS service at any time. Just text "STOP" to the short code or number you received the message from. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you opt out, we will continue to update you about your shipment by email or telephone. Opting out of text messages does not cancel your shipment or our service.

If you want to rejoin, sign up as you did the first time and we will start sending messages to you again.

How to get help

If at any time you forget what keywords are supported, just text "HELP" to the number you received the message from. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

You can also reach a person directly at 505-982-6155 or shipping@artdeliveryservice.com during business hours.

Carriers and delivery

Carriers are not liable for delayed or undelivered messages.

Text message delivery depends on your mobile carrier and is not guaranteed. Do not rely on text messages alone for time-critical decisions about your shipment — contact us directly if you need confirmation.

Supported carriers

This program is supported by major US wireless carriers, including AT&T, Verizon Wireless, T-Mobile, and others. Carrier participation may change without notice.

Your privacy

Information you provide to this program is handled as described in our SMS Privacy Policy at https://artdeliveryservice.com/sms-privacy.

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